Return/Privacy Policy

Privacy Policy 

1.  Since we use third party payment gate of or swift wire  we do not have any record of your credit card information. All your credit card information will be strictly stayed within  payment gateway and do not reveal to us. 
2. We do not share any information of buyers  data to any third party without permission from buyers. 
3. In case of need of we process your credit card manually upon your approval we will immediately delete the data after completion.
4. In case of custom products made for any buyer , we ask permission whether to sell other or not. Without prior approval we will not sell or distribute your designed products to any other party.

Return Policy 

1.  Goods once sold and dispatched are not refundable unless buyers get incorrect/damaged  products.  We will replace or refund for such where applicable. Because  of re-importing duties and high shipping cost from exported country back to Nepal it is not feasible to get returned so we suggest to communicate with us for best option to satisfy our buyers. 
2.  In case of goods received in damaged condition or if outer packed are broken and if goods are lost please inform us with photographs so that we can take necessary action/complaint to courier . 
3. For incomplete order fully or partially we will refund as per buyer's will.